Updated September 2026
Refund policy
Nothing on this site is for sale yet. This is the policy that will apply the day it is.
Nothing is for sale today
There is no checkout on Prolistly. Every listing is free and we have never charged anyone. This page exists because a refund policy should be written before the money exists, not after.
First charge: 14 days
Ask within 14 days of the first payment on a new subscription and we refund it in full. No reason needed.
Renewals
A renewal is not refunded by default, because you can cancel at any time before it. If you forgot, ask within 7 days of the renewal and, if you have not used the paid features in that period, we refund it.
Cancelling
Cancel from the link in your receipt email, or email us. You keep access to the end of the period you paid for. There is no cancellation fee, and cancelling never removes your free listing.
How to ask
Email hello@prolistly.com from the address you used at checkout, or reply to the receipt from Paddle.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.